Our video player (JW Player) technology requires Adobe Flash on IE8 and Firefox browsers to view our video content. H.264 video files can play natively within Google Chrome, Safari and IE9 and above. Our video files will also play natively on mobile devices.
On browsers requiring Flash to play videos version 10.0+ is required to play H.264 video files but the latest stable Flash version is preferred.
Please make an effort to keep your flash player version current.
When flash is installed / upgraded ensure that flash and any temporary file locations are available to ALL local user accounts on the PC.