How to complete a RedSeed course

Finding and opening your course

Log in and click Learning in the top menu - this takes you to your My learning page. Your courses are grouped into sections (Currently enrolled, Coached Courses, Active Pathways, Optional Courses, Completed Training). Find the course you want and click Start course (or Resume course if you've already begun). This opens the course content in a new browser tab - keep an eye out for a pop-up blocker if nothing appears.

Note: not all courses are built the same way, so the look and feel of the player, and some of the navigation described below, may vary slightly depending on the course you're taking.

Next and previous buttons

These navigate through the content in a linear fashion. They're the curved arrow buttons on each side of the video screen. Just a quick note: the next arrow won't be clickable until the current video has finished playing.

Course menu

The 'Course menu' is located in the top left corner of the course tab. You can only click on sections of the training you've already viewed, so you can't skip ahead, but you can go back and look at anything you've already seen.

Videos

Videos explain the theory and demonstrate the techniques you'll need based on the training you're completing - you can pause, play and rewind at any time, but you can't skip past a video until you've finished watching it. If the video quality isn't up to scratch or it's constantly buffering, try changing your video settings on the video player itself. Watch and listen carefully - you'll need information from the videos to answer questions in the following sections.

Workbook questions

You must put an answer in every box for each question, and most questions require more than a one-word answer - think about how you'd apply your new knowledge to your role/business and give your coach something decent and thought-provoking to read. When you click next or previous, your current answers are saved.

Quiz

The final part of most sessions is a short multi-choice quiz, just to check you've been paying attention. Read each question, select the answer you think is correct, then click 'review answers'. This shows you which questions you got right, giving you an idea of how well you absorbed the session's content.

Finishing a course

How a course finishes depends on what type it is. Some end with a randomised multi-choice exam - we'll let you know the time limit and pass mark before you start, and you can have more than one attempt if you need it (you'll get a different set of questions each time). Others simply have a tick box to confirm you've completed the session, or a Close course button in the top right-hand corner that completes the course when you click it. Check the last screen of your session to see which one applies.

Coach-completed courses

Some courses need your coach to review and sign off your progress, and some don't - this depends on the course. If your course is coach-completed: once you submit a session, it's up to your coach to mark your workbook answers against a set of model answers and, if required, sign off your practical requirements. If any answers are marked wrong, you'll need to redo and resubmit them - these will be highlighted next time you log in. The next session won't unlock until your coach has marked your workbook and confirmed any practical requirements for the current one. If your course isn't coach-completed, you can carry on and complete it yourself once you've finished the required steps, without waiting on a coach to mark anything.