How do I reset a users password?
As a coach or administrator, you can send a trainee a link to reset their own password. To do this the trainee will need to be within your location scope within the Company. Essentially this means they're within a region, store, or department that you can view within your RedSeed dashboard.
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Firstly, you need to get the users EDIT USER screen — you can either do a quick search for the user or click on their name on the dashboard, to display their USER DASHBOARD.
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Then click the EDIT USER button.
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Click the RESET button and the trainee will be sent an email to the email address against their account to reset their own password.
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You will then need to CONFIRM the request.
