How do I change a Trainees Coach in RedSeed?

It may be the case that you need to reassign a Trainees Coach from time to time. This is a simple process and is done via the same place the Coach was originally chosen, the Edit Enrolments page.

NOTE: You can only change the Coach to someone that is listed in the drop-down. If the person you want to select is not showing then this is probably because they are located somewhere else in RedSeed. Please contact RedSeed Support if you require assistance.

From the Trainees' user details screen (on the dashboard) click the EDIT ENROLMENTS button in the top right-hand corner.

From the EDIT ENROLMENTS page you can select a different Coach for a course that a Trainee is enrolled in. Use the drop-down box to change the Coach.

NOTE: If you can't see the course you want to change the Coach for then it may be in a Pathway, select the 'Show pathway courses' button to show the courses in a Pathway and then change the Coach via the drop-down box.