How do I change a Trainees Coach in RedSeed?

Changing a trainees coach is a simple process and is done via the same place the Coach was originally chosen, the ‘Edit enrolments’ page.

NOTE: You can only change the Coach for current enrolments to someone that’s listed in the dropdown. If the person you want to assign as thier new coach isn’t showing it’s probably because they’re at a different location and they don't have visibility of the location where this trainee is. Please contact RedSeed support if you require assistance.

Here’s how to change a trainee’s coach:

Go to the ’Edit enrolments’ for tghe trainee — this is the same place where the coach was originally assigned, and it can be accessed from the user’s details page.
Locate the course enrolment that requires the coach to be changed. This could be a standalone course or it may be within a learning pathway. To see courses within a learning pathway click the ‘Show courses’ button.
Select a new coach from the available options in the dropdown.
Click the ‘Save’ button from the 'Pending changes' panel.

That’s it! The trainee's marking and coaching will now be assigned to the new coach.