Types of user accounts in RedSeed

RedSeed users can have one of three main roles:

• Trainees.
• Managers (also known as Coaches).
• Administrators (also known as HR users in some parts of RedSeed).

Trainees

A trainee user has the most basic level of access in RedSeed. Trainees can:

• Access and complete training in courses in which they've been enrolled.
• Enroll themselves in courses marked as ‘optional‘ at their location.
• Access the learning resources assigned to their location.
• Update their own profile information, including their login details.

Managers/Coaches

Coaches can be at any level of an organisation. Their access and scope of other locations and users is controlled by thier location. In addition to everything a trainee can do, they can:

• View and report on any location or user at or below their own.
• Add and edit users, including login details at their location or below.
• Enroll (or bulk enroll) users in learning pathways and courses at their location or below.
• Mark users' workbooks, roleplays and SkillsChecks at their location or below.

Administrators/HR users

Administrators can be at any level of an organisation in RedSeed.

In addition to everything a Manager/Coach can do, administrators can:

• Add and edit locations, including the assignment of resources, courses and pathways at their location and below.
• Add and edit resources at their location and below.

Top-level Administrators

Top-level administrators can do everything a normal administrator can, as well as the following for the entire organisation:

• Add and edit learning pathways.
• Add external courses.
• Add SCORM or xAPI courses.
• Edit course settings.
• Add and edit SkillsChecks.
• Manage rewards and points.